Smithtown Ford
Case Study: Premier EV Charging Powers Up Smithtown Ford's Infrastructure
Smithtown Ford, a leading car dealership on Long Island, wanted to enhance its customer experience and prepare for the increasing demand for electric vehicles (EVs). They sought a trusted partner to install efficient, reliable charging stations and optimize their charging operations to cater to their EV customers. Premier EV, with its expertise in EV charging services and solutions, was chosen to design and install the charging infrastructure at Smithtown Ford, ensuring a seamless, user-friendly experience for both the dealership and its clients.
Challenges
Smithtown Ford faced several challenges when they decided to adopt EV charging infrastructure:
- Site Optimization: The dealership required a customized site plan to determine the best placement for EV chargers based on foot traffic, accessibility, and space usage.
- Charger Selection: Smithtown Ford needed expert guidance on which chargers would work best in their environment, balancing cost-effectiveness with advanced technology.
- Rebate and Incentive Navigation: To reduce costs and maximize return on investment, Smithtown Ford sought to leverage available incentives and rebates for EV infrastructure installation.
- Payment Integration: The chargers needed to accommodate multiple forms of payment, creating ease of use for customers and ensuring compatibility with various payment platforms.

- Visibility and Marketing: In addition to installing the chargers, Smithtown Ford wanted to increase visibility and promote the new charging stations to attract EV drivers to their dealership and generate revenue.
Solutions
Premier EV developed a comprehensive solution that addressed each of Smithtown Ford's needs.
- Site Survey and Charger Placement
Premier EV conducted a thorough site survey, analyzing the dealership's layout, customer flow, and electrical infrastructure. Using this data, they designed a strategic placement plan for the EV chargers, ensuring they were conveniently accessible to customers without disrupting daily operations. The placement maximized the use of space while ensuring high visibility and ease of access. - Customized Charger Recommendations
Based on the dealership's location and expected usage, Premier EV recommended a range of reliable, high-speed chargers suitable for Smithtown Ford’s environment. Premier EV advised the dealership on top-tier brands, ensuring that the installed chargers were not only technologically advanced but also future-proof, capable of handling the increasing power demands of the latest EV models. - Incentives and Rebates
Premier EV assisted Smithtown Ford in navigating local, state, and federal incentives, ensuring that they took full advantage of available rebates. This effort significantly reduced upfront costs for the dealership, making the investment in EV infrastructure more feasible and cost-effective. - Charger Configuration and Payment Optimization
Premier EV configured the chargers to accept a variety of payment methods, including credit cards, mobile payment apps, and charging network memberships. This flexibility improved the user experience for customers, encouraging more EV drivers to stop and charge their vehicles at Smithtown Ford, increasing dealership foot traffic. - Boosting Online Visibility
Premier EV set up Smithtown Ford’s Google Business Profile and listed the dealership’s charging stations on multiple EV platforms, enhancing the visibility of their new infrastructure. These listings helped potential customers locate Smithtown Ford’s charging stations easily and even book charging spots in advance. - Ongoing Marketing and Revenue Generation
To further promote the charging stations and generate revenue, Premier EV helped Smithtown Ford develop marketing campaigns aimed at EV drivers in the region. The dealership was able to market their chargers as an additional service, not just for their customers but also for any EV driver in the area. This increased traffic to the dealership, creating new revenue streams and improving overall business visibility.
Results
Smithtown Ford’s partnership with Premier EV has led to remarkable results, including:
- Optimized Charger Placement: The chargers are strategically located in areas that are convenient for both customers and dealership staff, enhancing the user experience.
- Cost Savings: By leveraging incentives and rebates, Smithtown Ford significantly reduced the cost of installing the EV charging infrastructure.
- Increased Foot Traffic: The visibility of the dealership’s charging stations on platforms like Google and various EV apps has brought more customers to the dealership, not just to charge their vehicles but also to explore other services.
- Revenue Generation: By offering public access to their chargers and marketing these services effectively, Smithtown Ford has created an additional revenue stream from EV drivers stopping by for fast charging.

- Enhanced Customer Experience: EV drivers can now charge their vehicles using multiple payment options, creating a seamless and satisfying experience. This has positioned Smithtown Ford as a forward-thinking dealership catering to the future of automotive technology.
Conclusion
Smithtown Ford is now well-equipped to handle the increasing demand for electric vehicle services, thanks to Premier EV’s expert consultation, installation, and marketing strategies. By optimizing charger placement, selecting the best hardware, and integrating the right payment and marketing tools, Premier EV helped Smithtown Ford create an efficient, profitable charging solution that enhances both customer experience and dealership visibility.
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